Data Deletion Instructions

Last updated: 10 September 2026

Vecks imports advertising performance data and order data from accounts a business client has connected, reduced to their financial facts before storage (see the Privacy Policy for exactly what is kept). This page explains how to have that data deleted.

If you administer a Vecks account

• In Vecks: open Configure, choose the connector, and use “Remove connector”. The stored credentials are deleted immediately. Tick “Also delete the imported rows” to delete the imported data at the same time; the reports are rebuilt without it.
• On the platform side: revoking Vecks’ access invalidates the token we hold. Meta: Business settings → Integrations → Business apps. Google: myaccount.google.com/permissions. Shopify: uninstall the app; Shopify notifies us and the shop’s data is purged 48 hours later.
• Whole account: email privacy@kkgconsulting.fi from the address associated with your account. We delete everything held for the account within 30 days and confirm by reply.

If you are a customer of one of our clients

Order data in Vecks is controlled by the store you purchased from, and Vecks holds no name, address or phone number for you. For WooCommerce orders it holds a one-way hash of the email address, which lets repeat purchases be counted and cannot be turned back into the address; for Shopify and Amazon orders it holds no customer identifier at all. Direct your request to that store; when they instruct us, we delete the corresponding records. You can also write to the address above and we will forward the request to the controller.